Guest rooms at The Willcox are comfortable retreats luxuriously appointed. All are quiet and sumptuous with high ceilings, crown moldings, and restful, cloud-soft beds blanketed in cool, crisp linen. Most have crackling fireplaces, and each has its own character. The marble and white tile bathrooms hold deep-soaking tubs, stacks of thick towels and plush robes to cosset and comfort — just a few of the many lavishes that landed The Willcox on Travel + Leisure and Conde Nast
Traveler magazines’ exclusive lists of the world’s best hotels. Whatever the room, when you are ready to retire, it will have been straightened, your bed turned down, a cashmere hot water bottle tucked under the sheets, if you wish, and a small, sweet gift placed on your pillow. CLICK HERE FOR RESERVATIONS or call (877) 648-2200.
CANCELLATIONS
Due to our size, cancellations affect us significantly; therefore, we adhere to a strict cancellation policy. Reservations may be canceled without penalty up to 48 hours prior to arrival. Reservations not cancelled by 3 p.m. EST (48 hours before arrival) will be charged a one-night stay, including taxes.
ARRIVALS AND DEPARTURES
Check-in time is 3 p.m.; checkout is 11 a.m. We are happy to store your luggage if you arrive before 3 p.m. or wish to depart later than 11 a.m.
SMOKING
Inside, The Willcox is a smoke-free environment. Please retire to the porch to indulge in a pipe, cigar or cigarette.
CHILDREN
Children are always welcome at The Willcox. Cribs are available at no charge. Call ahead, and one will be set up in your room when you arrive.
PETS
Well-trained and quiet pets are welcome. If your favorite pet is joining you, a $75 charge will be added. All pets must be on a leash while on property and please make sure pets are secure in their crates when you leave your room. A credit card must be presented at the time of check in to guarantee against damages or soiled carpets/soft goods in the room. Damages will be billed on a case-by-case basis.
THE POOL
The pool is open to guests spring, summer and fall but closed in winter. A lifeguard is not on duty, however, so swimming is at your own risk. If you require assistance getting in and out of the pool, please notify the front desk.
Policies may vary during holidays and special events.
PUBLIC SPACE ACCESSIBILITY
The Willcox provides a handicap parking space with accessible ramp entrance into the historic hotel at the east gate of the property. Our restaurant, bar, meeting space and public restrooms are wheelchair accessible on the entry level. An electronic lift allows access to the spa, three steps up from the main level. Spa services can also be performed in the comfort of your guestroom.
SERVICE ANIMALS
The Willcox welcomes service animals for people with disabilities.
ACCESSIBLE GUESTROOM
An elevator provides access to our accessible room on the second floor of the hotel. Representing the ultimate in luxury, our accessible room is in our premium room category, the largest of our guestrooms. All guests are personally escorted to their rooms and the room number is identified by a Braille sign outside of the door. Crackling fireplace, high ceiling, large windows and antique furnishings make for a luxurious retreat.
Indulge in the warmth of the water in our roll-in glass enclosed shower with grab rails, roll under marble sink and separate room for the toilet with grab rails for your convenience. Thick towels and bathrobes are provided for your comfort.
TELEPHONE
A TTY/TDD text telephone is available upon request.